Floor cleaning Frequently asked questions

1. How often should I get my carpets professionally cleaned?

It's generally recommended to have your carpets professionally cleaned every 6-12 months, depending on foot traffic, pets, and other factors. For households with pets or allergy sufferers, more frequent cleaning may be necessary.

2. What method of carpet cleaning do you use?

We use hot water extraction, also known as steam cleaning, which is a highly effective method recommended by most carpet manufacturers. We also use low moisture Encapsulating cleaning methods that boast unbeatable dry times and are extremely effective on traffic areas and low pile carpets. Hot Water Extraction involves spraying hot water and a cleaning solution onto the carpet and then extracting it along with dirt and grime.

3. How long will it take for my carpets to dry after cleaning?

Drying times can vary depending on factors such as humidity, carpet type, and airflow. Generally, carpets will be dry within 2-3 hours after cleaning. We also have low moisture methods typically dry within 45 minutes or less! We recommend opening windows and using fans to speed up the drying process.

4. Are the cleaning products you use safe for children and pets?

Yes, we use eco-friendly cleaning solutions that are safe for children and pets. Our final rinse is done with pure water only, removing chemicals, soaps, stains and everything else as we clean our way out of your home or business. Our products are non-toxic and biodegradable, ensuring a safe and healthy environment for your family.

5. Can you remove tough stains and odors from my carpets?

Our professional technicians are trained to effectively remove tough stains and odors using specialized equipment and cleaning solutions. While we cannot guarantee complete removal of all stains and odors, we will do our best to restore your carpets to their original condition.

6. Do I need to move furniture before carpet cleaning?

We ask that you move small and fragile items such as lamps and decorative objects. However, our technicians cannot move large items for insurance reasons. We recommend removing any valuable or fragile items from the area to be cleaned.

7. Do you offer a satisfaction guarantee?

Yes, customer satisfaction is our top priority. If you are not completely satisfied with the results of our carpet cleaning service, please let us know, and we will do everything we can to make it right. We also offer a 48hr guarantee against returning stains.

8. How can I maintain my carpets between professional cleanings?

Regular vacuuming is essential for maintaining the cleanliness and appearance of your carpets. We also recommend promptly cleaning up spills and accidents to prevent stains from setting in. Additionally, using doormats and area rugs can help reduce the amount of dirt and debris tracked onto your carpets.

9. Is it necessary to have my carpets treated with a protective coating?

While not necessary, applying a protective coating such as Scotchgard can help prolong the life of your carpets by repelling stains and preventing soil from adhering to fibers. We can discuss the benefits of protective coatings and recommend the best option for your carpets during our service.

10. How do I schedule a carpet cleaning service?

You can schedule a carpet cleaning service by calling our office or filling out our online booking form. Our friendly staff will be happy to assist you in scheduling a convenient appointment.

11. What areas do you serve?

Bubbles Carpet Cleaning is based out of Palm springs. We service the entire coachella valley and surrounding cities including most of the inland empire, temecula valley, and more.

Please reach out to us for a consultation as we have completed projects in San diego county, Los Angeles, and beyond. We don’t have limitations.